Contact Us


Need help with your puzzle magazine, subscription, or app?


How to get help?


Visit our Help Centre

Our Help Centre (external link) is the quickest way to answer your query. It has simple answers to common questions, including:

  • Renewing or changing your subscription
  • Ordering products and magazines
  • Contact details for our customer service team

You can also talk to customer service using the live chat icon that appears in the corner of this page. 

This is often the quickest and easiest way to resolve your query. The chat icon only appears when the live chat is open and an agent is available.

Contact Customer Service by post


Puzzler Media

PO Box 835

Haywards Heath

RH16 9NP


Contact Customer Service


Visit the Help Centre (external link) to find answers or get in touch with our customer service team.



Online Puzzles


Please visit our dedicated Online Puzzles Help page.



Editorial / Competitions


Email: reception@puzzlermedia.com

Puzzler Media Ltd

3rd Floor
Fonteyn House

47-49 London Road

Reigate

RH2 9PY

(+44/0) 1737 445100