Contact Us


Need help or wish to get in touch with Puzzler? Explore our contact options below.


Customer Service


How to contact us?


Our Knowledge Base (external link) should be your first port of call if you have a question about DC Thomson products.

DC Thomson products include Puzzler magazines, products, online games, and the Puzzler App.

The Knowledge Base provides answers to a wide range of frequently asked questions, including queries about orders and renewals, as well as how to contact our dedicated customer service team by form, email or telephone (UK and International options available).

Contact Customer Service by post


Puzzler Media

PO Box 835

Haywards Heath

RH16 9NP


Contact Customer Service online


Use our dedicated Knowledge Base to solve issues and contact us (external link).



Online Puzzles


Please visit our dedicated Online Puzzles Help page.



Editorial / Competitions


Email: reception@puzzlermedia.com


(+44/0) 1737 445100


Puzzler Media Ltd

3rd Floor
Fonteyn House

47-49 London Road

Reigate

RH2 9PY