Logging in for the first time
Answers to other FAQs
If it's your first time logging in to the new puzzler.com site, please choose one of the following three options:
If you are a registered user of the old puzzler.com siteYou may have used the old puzzler.com to enter competitions and play puzzles. If you have a username and password for the old site, they will still work on this new one – simply enter them into the relevant fields in the Login area. You will be asked to confirm or set up an email address – you can then use this or your username to login in future.
If you are a magazine subscriberVisit the Login area and choose the link that reads: 'If you do not have an email address / User ID but have a subscription account, click here.' You will be asked to enter your subscription account details: your account number (eg ABCD123456), your subscription title, and your surname. Once you have completed these fields, you will be asked to confirm or add an email address – you can then use this to login to the site in future.
Please read through the following for quick answers to common questions. If you do not see the answer to your question, please get in touch via our Contact Us page.
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As this is a brand-new site, it's possible that you may spot an oddity or error, or experience a glitch (though do please check the FAQs above). So that we can correct things, please let us know – giving as much detail as possible so we can identify which page you were on, what you were attempting to do when you experienced the glitch, etc – by emailing us at firstname.lastname@example.org. Thank you!